A: Wisdomtail is specifically designed to minimize stress. For best results:

• Use Positive Reinforcement: Guide your pet inside with treats or their favorite toy before activating the dryer. Let them explore it without operation first.
• Stay & Observe: Remain nearby during initial sessions, speaking calmly and interacting through the side window to provide reassurance.

A: Your pet's safety is guaranteed through our multi-layered protection system:

• Smart Temperature Control: Automatically regulates heat and will pause operation if a safe threshold is exceeded.
• Auto-Open Door: Opens upon cycle completion or during a safety pause, allowing for immediate exit.
• Constant Fresh Air Flow: The built-in ventilation system prevents stuffiness, ensuring a constant supply of fresh oxygen.

A: Absolutely. Our patented6-Sided Airflow Systemgenerates uniform circulation that penetrates deep into the undercoat, efficiently drying hard-to-reach areas like the belly much faster than traditional dryers.

A: Maintenance is quick and simple:

• Removable Base & Filter: Easily detach for swift cleaning of pet hair and debris.
• Wipeable Interior: Surfaces can be cleaned in minutes with a damp cloth.

A: It's a versatile all-in-one solution:

• All-Season Pet Bed: Provides cooling in summer and gentle warmth in winter.
• Remote Monitoring Hub: Use the companion app to watch your pet and control settings from anywhere.
• Secure Retreat: Offers a dedicated, safe space for your pet to relax.

We stand behind our product and ensure your peace of mind with comprehensive coverage:

• 30 Days No-Hassle Returns
• Fast-Free Shipping
• 2-Year Full Warranty
• Expert Support

Extended Care (Beyond 2 Years)
While our standard warranty covers two years, continued support is available. Post-warranty repairs require component fees only—we cover all related shipping costs.

This commitment reflects our confidence in Wisdomtail and our dedication to your long-term satisfaction.

• Step 1: Acclimation: Let your pet explore the powered-off unit freely, using treats to create positive associations.
• Step 2: First Session: Start with the lowest fan speed and a moderate temperature (approx. 32-35°C). Stay close by to offer calm reassurance through the window.
• Step 3: Routine Use: Clean the filter and base after use. Utilize the app to save custom drying profiles. A full interior wipe-down every two weeks is recommended.

1. Download the official "Wisdomtail" app from the App Store or Google Play Store
2. Create your account using your email address and set a secure password
3. Power on your Wisdomtail dryer box and ensure the machine is turned on.
4. Enable Bluetooth and Wi-Fi on your smartphone (requires 2.4GHz network)

Connection Process:

1. Tap the "+" icon in the app to add a new device
2. Select "Wisdomtail" from the smart home devices list
3. Follow the in-app prompts to enter your Wi-Fi credentials
4. Hold your phone near the unit (within 3 feet/1 meter) during pairing
5. The app will automatically establish connection within 30-60 seconds

The estimated shipping time for the WisdomTail Dryer Box depends on your location and the shipping method selected. Typically, orders are processed within 1-2 business days, and shipping can take anywhere from 5 to 10 business days for domestic deliveries. For international orders, shipping may take up to 2-4 weeks depending on the destination. Please check your tracking information for real-time updates on your order status.

Yes, we offer free shipping on all orders totaling $49 or more within the contiguous United States. Please note that this offer does not apply to orders shipped to Alaska, Hawaii, or Puerto Rico. Orders under $49 may incur shipping fees.

Once your order has been placed and processed, we are unable to make changes to the shipping address. However, if you realize that you need to update your address, please contact our customer service team as soon as possible. If the order has not yet been shipped, we may be able to assist with the change. If the package has already been shipped, we recommend reaching out to the carrier directly for any address adjustments.

We currently offer shipping to the following countries and regions: the United States, Canada, the United Kingdom, Belgium, France, Italy, Germany, the Netherlands, Austria, Poland, Portugal, Sweden, Slovenia, Spain, the Czech Republic, Hungary, Denmark, Ireland, Finland, Lithuania, Luxembourg, Bulgaria, Estonia, Croatia, Latvia, Romania, and Slovakia. If your country or region is not listed, please contact us to check if it qualifies for shipping.

We want you to be completely satisfied with your purchase. If you change your mind about the WisdomTail Product, you may be eligible to return it within a specified period after delivery. Please check our return policy for detailed information regarding the return window, condition requirements, and how to process the return. Please note that items must be unused and in their original packaging to qualify for a return.

Yes, we kindly ask that you clean your WisdomTail product before returning it. To ensure the product is in its original condition for resale, it should be free of dirt, dust, or any other marks. Returns with excessive wear or dirt may not be accepted. Please refer to our return policy for more information on the condition requirements.

Once your return is processed and approved, you will receive a refund to the original payment method. This typically takes 7-10 business days, depending on your bank or payment provider. Please note that it may take longer for the refund to appear in your account due to processing times on their end.